Healthcare

Healthcare

Strategic support that

puts you in control

Strategic support that

puts you in control

Remove the uncertainty

Review before you Renew

When you partner with us, you’re at the centre of a team of experts who will help you reach your goals. With HDL, you have peace of mind that what matters most to you will be protected through unrelenting advocacy and tailored solutions that put you in control.

When you partner with us, you’re at the centre of a team of experts who will help you reach your goals. With HDL, you have peace of mind that what matters most to you will be protected through unrelenting advocacy and tailored solutions that put you in control.

Remove the uncertainty

Review before you Renew

Protecting you and your patients

Healthcare is a dynamic industry and the risks you face change rapidly as regulations shift and new legal precedents are set.

You need an insurance broker who understands these implications and your business, a partner who can help you navigate complexity, manage emerging risks and avoid losses.

HDL will work with you and your healthcare operation to develop integrated insurance and risk management solutions tailored to your practice’s needs and exposures. We support your objectives by helping:

  • Reduce your total cost of risk
  • Protect your people, property and profits
  • Maintain regulatory compliance in healthcare

Having designed insurance and risk solutions for some of Australia’s largest care service providers including centres in the US, UK, Europe and Asia, we put our specialists at your service, and leverage our relationships with healthcare insurers to deliver the expertise, support and advocacy that are critical to your continued success.

Through our healthcare specialisation, HDL focusses on the unique needs of specialist medical service providers, hospitals, day surgeries, medical practices and aged care providers going beyond the basics to continually reduce your total cost of risk so you can continue to focus on patient and resident care.

Medical practitoners indemnity insurance

Under the Australian National Law, all practising medical practitioners must be insured or otherwise indemnified for their entire scope of practice, whether via their employer’s indemnity arrangements or through their own medical indemnity insurance. This means it is mandatory for all doctors in private practice to have their own personal medical indemnity insurance. It is also a requirement for registration with AHPRA.

There are six national medical indemnity insurers for doctors, all listed on the Australian Health Practitioner Regulation Agency (Ahpra) website.

  • Avant
  • Berkshire Hathaway Specialty Insurance (distributed by Tego Insurance)
  • Guild Insurance Limited
  • MDA National
  • Medical Insurance Group Australia (MIGA)
  • Medical Indemnity Protection Society (MIPS)

Importantly, not all policies are the same, and not all premiums are the same. Further, just because you have been with one insurer for a long time does not mean they are necessarily the best insurer for you. You are not obliged to stay with the same insurer, even if they have previously assisted you, and you are entitled to evaluate your options and consider other insurers at any time.

As your broker, HDL can access multiple medical indemnity insurers to ensure coverage is suitable to your actual risk profile and that your cost of risk is appropriately maintained.

Obtain a Medical Practitioners Indemnity Quick Quote.

Medical practice indemnity insurance

Healthcare services are often delivered via complex ownership and business structures which can lead to potential gaps in insurance protection.

Practices face risks that may not be covered by a practitioners’ individual indemnity insurance. Medical practices interact with patients and support practitioners and ancillary services.  Practice protocols, staff errors or system failures can create or contribute to poor patient outcomes, exposing the entity to legal action.

HDL can provide comprehensive solutions to your practice enabling you to operate with confidence, knowing your covered for:

  • Services and equipment provided to doctors who rent rooms
  • Admin errors by employees, nurses and practice staff
  • Practice protocol failure, such as triaging, scheduling and recalling patients.
  • Vicarious liability for the acts of employed doctors, contractors or consultants of the practice i.e. health professionals, locums.
  • Breaches of privacy related to handling patients’ personal information and records.
  • Medicare fraud by employees.
  • Adverse publicity causing damage to your reputation.
  • Prosecutions under OH&S and environmental law as well as other compensatory civil penalties.

Obtain a Medical Practice Indemnity Insurance Quote.

HDL, the right partner for you.

  • Renowned expertise & accountability
  • Stability & consistency of approach
  • Managing complexity
  • Integrated broking and claims
  • Building trust through service
  • Delivering on promises

Seek advice from HDL

When the time comes for medical practitioners to renew their medical indemnity insurance, it is time to consider your options, and importantly, know you have them.

Contrary to popular belief, not all policies are the same, and not all premiums are the same, you do have a choice.

As new products and innovative offering are appearing on the market you should be careful when following the old school cradle to grave approach, where medical practitioners have sought their Medical Indemnity insurance directly through mutual insurers, obtaining insurance during medical training and maintaining this to the end of successful careers, as you may be paying more than you should, or more importantly, not be adequately protected.

For example, have you considered whether:

  • if you provide any medical services overseas, even in the form or teaching or lecturing, you are covered? or,
  • are you covered for costs involved in protecting your reputation (eg. in the event of adverse social media), pursuing or defending defamation claims, Medicare audits, employment disputes, breach of privacy, tax audits, and loss of income if you need to attend court.?

Your choice of medical indemnity insurer may potentially impact your livelihood, reputation, and potentially your savings, so it is important to have an insurance broker undertake a review and provide options for your consideration.

Contact HDL for advice

Cyber risks in healthcare

The healthcare industry has experienced many of the large and notable data breaches over the past decade.

As the industry has modernised its systems and processes to facilitate easy access to its customers’ most sensitive data, so too has it become exposed to internal and external threats putting that data at risk.

Beyond the mega breaches in the headline news though, it is often small and medium sized healthcare organisations facing a greater vulnerability to cyber incidents. These incidents can arise out of cyber-attacks or simply a human error, and can result in a myriad of different costs.

While the frequency, nature and severity of cyber incidents are constantly changing, patterns have in fact emerged for many industries which demonstrate key exposures and the corresponding controls necessary to mitigate them.

For the healthcare industry, the role cyber insurance can play in complimenting an enterprise risk management approach to cyber risk is increasingly clear.

Complimentary Review

Review before you Renew

Complimentary Review

Securing optimal insurance protection is becoming more challenging.

Having a fresh set of eyes can make a dramatic difference.  HDL welcomes the opportunity to evaluate and challenge your current risk and insurance program in a confidential manner that avoids disrupting existing relationships.

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Over 150 Insurers across the globe.

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Our Global Insurance Network

Over 150 Insurers across the globe.

aig2
allianz
Berkley
CGU
Chubb logo
gt-insurance
Hollard-logo
IAL
lloyds-v3
nit
qbe
vero
zurich2